Coast Environmental 

Coast Environmental Ltd are waste collection specialists, helping businesses across Sussex and Kent to manage their waste and recycle responsibly. The Coast Environmental team are experts in their field, delivering a sustainable, partnership-driven approach to a wide range of small and large organisations in need of reliable, quality-assured waste disposal.

The inTEC Group are delighted to support Coast Environmental through our Sussex Team, based in St Leonards-on-Sea. inTEC Sussex count a number of leading local businesses among our client base, delivering a best-in-class service with a true personal touch, helping Sussex-based businesses like Coast Environmental harness IT to deliver their best work to their clients.

“inTEC gave us a complete IT and communications solution which has enhanced our ability to provide a first class service to our customers! The whole team at inTEC have been great to work with”

Richard Taylor, Owner, Coast Environmental

  • Identifying the challenge

    Coast Environmental are a recently-established business who knew the value of best utilising IT to provide an exemplary service to their customers from day one.

    Having been referred to inTEC by recommendation, the Coast Environmental team entrusted our Sussex branch with the work needed to build the suite of IT which would deliver just that.

  • Laying the foundations

    inTEC provided Coast Environmental with a dedicated Account Manager to work with them on a strategic basis to map out how they could best use IT to support their work.

    At inTEC, we pride ourselves on delivering a personal touch service to all of our clients, and our deeply knowledgeable Account Managers are at the heart of this approach.

  • Delivering the right solutions

    We implemented a broad suite of solutions to meet Coast Environmental’s core needs, as well as adding significant further value, allowing the organisation to use technology seamlessly in their day-to-day work.

    We provided an internet connectivity solution, closely linked to a telephony improvement through our inTOUCH service, delivering cloud-based communications integrated with Microsoft Teams.

    The Coast Environmental team benefit from a Microsoft 365 environment with full licensing and Exclaimer for email signatures, supported by inTEC through our comprehensive IT Support package, inTEC Assist.

    An inTEC Assist package includes round-the-clock remote monitoring, support from our remote helpdesk and access to specialist inTEC teams with expertise in cyber-security, AI and more to ensure our customers can safely and securely work at the cutting edge

  • Impact and ongoing value

    The comprehensive package of services delivered to Coast has successfully met the waste disposal company’s need – to be able to work with IT to help establish their growing business.

    They have regular contact and strategic review through Dale Barden, their dedicated Account Manager, ensuring that our package of solutions can continue to adapt to changing needs, adding value through our ongoing partnership approach.

    The inTEC Sussex team have greatly enjoyed being part of the Coast Environmental journey so far, and look forward to continuing to support them with the reliable, high-quality IT solutions they need to best serve their growing customer base.

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