About Just Property
Just Property are an estate agency who have been helping the people of East Sussex buy and sell their homes for well over two decades. With offices in Hastings, Bexhill and Fairlight, the team are based in the heart of the communities they serve, drawing on over a century of combined experience to provide a people-driven service to their customers creating a great alignment to our own inTEC team in St Leonards-on-Sea!
Business Requirement
Just Property requires efficient, proactive management of their IT infrastucture to ensure that their highly mobile team can stay online and connected across their multiple locations. Recently, they migrated to a cloud-based solution to best support their operations as their existing on-premises servers were end of life and not performing suitably. In 2024, a power outage caused one of these servers to fail, creating an added urgency to the move toward a cloud solution.
First Steps
Just Property have taken comprehensive IT Support services from our St Leonards-on-Sea team for over a decade and inTEC are proud that our partnership remains strong and successful today. They benefit from a dedicated Account Manager who ensures consistent communications and proactive planning of the future development of their IT infrastructure, as well as prompt responses to changing circumstances and the evolution of business needs. As such, our team has already made significant progress in the design of the required cloud solution when the power outage brought about the server failure.
Solution
The local team rapidly expedited an existing plan to scope a cloud solution for Just Property, utilising the backup drive to restore the data lost in the server failure. The new cloud solution is complemented by a UniFi network infrastructure upgrade across the three sites, allowing us to remotely manage each network to ensure consistent performance.
The solution has been configured so that users can move seamlessly between the three sites, auto-connecting to the internet across the three sites on a singular network.
Most recently, we have ensured that Just Property are ready for the Windows 10 switch-off by ensuring that all devices across the estate are fully Windows 11 compliant.
Benefits
Just Property’s team now benefit from consistent, reliable and futureproof cloud-based IT, which provides a great foundation for our continually proactive partnership. Business operations can be integrated seamlessly across the three sites, maximising the collaborative potential of the whole Just Property team.
“We have never had any issues with the service provided by inTEC and their solutions have always provided exactly what we needed.”
– Sarah Dixon, Administrator, Just Property