Who We Are

Melissa Rambridge

inTEC CEO

In her role, Mel drives the overarching vision, direction and strategy for the organisation, ensuring that inTEC remains at the forefront of innovation and growth.

With over 10 years of industry experience, Mel has made significant contributions to the sector, including the transformation of Sweethaven from a reseller to a Managed Service Provider (MSP), with a particular focus on the Education Sector and public sector growth. Her professional achievements are noteworthy, having been listed in CRN’s A-List, PCR’s “Top 30 under 30,” and “Rising Star” Women of the Year Awards. She also served as the Commercial Director of Network Group for five years and was shortlisted for CRN’s “Woman of the Year.”

Mel holds a 1st Class Degree in English and Spanish and completed apprenticeships with the BBC in Mexico and Madrid before moving into government relations and eventually taking over the family company. Her leadership philosophy centers around the belief that a company is fundamentally a group of people, and success is driven by the collective effort of talented individuals. She emphasises working hard, staying aligned with the company’s goals and vision, and surrounding oneself with good, talented people to achieve success.

Outside of her professional commitments, Mel is passionate about sports, having been a former lacrosse player and 400m track sprinter. She has since developed an interest in CrossFit and triathlons, reflecting her dedication to personal growth and fitness.

Shane Hughes

inTEC COO

Shane oversees the company’s operational strategy, ensuring the seamless delivery of services and projects while driving process innovation to support business growth. With 30 years of experience in both the public and private sectors, including 25 years in the service industry, Shane brings a wealth of expertise to his leadership role.

Shane is guided by a leadership philosophy that emphasises integrity, fairness, and consistency. He believes in delivering high quality services to clients achieved through mutually beneficial partnerships, being approachable and a good listener, leading by example, and maintaining a broad perspective while recognising the positions of others.

Outside of work, Shane is married with one son and a devoted supporter of his favorite football team as a season ticket holder. In his free time, he loves immersing himself in his home production studio, producing and releasing dance music – a passion project that brings joy, even if it doesn’t make much money!

Mick Satiar

inTEC CTO

Joining the group in 2019 following the acquisition of his MSP, Titan Network Services, Mick brings over 25 years of experience in managed services and has remained as a key stakeholder at inTEC.

In his role as CTO, Mick oversees the company’s technology strategy, ensuring the seamless integration of new technologies and driving innovation to support business growth, along with vendor alliance and ensuring our customers are aligned to both best practice and market leading solutions.

Mick champions technology efficiencies, technological innovation, and customer-centric practices. With a strategic vision for growth, Mick encourages collaboration, team empowerment, and continuous improvement. Committed to ethical and transparent business practices, Mick ensures compliance and security while driving inTEC’s customers towards sustainable success.

He enjoys exploring new technologies and staying updated with the latest trends in the tech industry. Outside of his professional commitments, Mick is actively involved in the music industry and loves classic cars.