Hello, we are inTEC!
Our group, spanning the UK and Ireland, consists of over 140 technology and communications experts committed to helping organisations work smarter through technology. We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service.
We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences.
Working as part of the contracted services team, guided by the Senior IT Engineer, you will undertake a broad range of tasks, including maintaining the school’s IT network and delivering an excellent service to staff and students.
- Job Title: Onsite IT Support Engineer
- Base Location: Colfe’s School, South East London
- inTEC Brand: inTEC Education
- Reports To: Service Manager
- Employment Type: Full Time
- Annual Leave: 25 days per annum + bank holidays
- Salary: £29,000 to £30,500 per annum – depending on experience
- Conditions: inTEC Group is committed to safeguarding and promoting the welfare of children and young people. As you will be working in a school setting, employment will be subject to a satisfactory enhanced DBS check and safer recruitment checks. You should have easy, reliable access to the school to ensure start times are not affected by transport disruption.
Day-To-Day Responsibilities
- Resolving 1st line support tickets within the helpdesk
- Installing new software an upgrading existing applications
- Providing technical support for teachers and pupils
- Routine maintenance of classroom IT
- Maintenance and management of hardware peripherals
- Testing and fixing IT devices
Department & Company Responsibilities
- Routine maintenance of classroom IT
- Maintaining the school’s network
- Ensuring systems and equipment are safe for pupil use
- Maintenance and management of hardware peripherals
Personal Attributes
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Ability to find solutions under pressure
- Confident working autonomously and as part of a team
- Attention to detail
- Prioritisation skills
- Passion for IT
- Willing to train and progress
Experience
- 18 months + practical experience as a first line engineer/helpdesk IT engineer
- Strong organisational skills and ability to prioritise tasks
- Clear communication and a helpful, professional manner
- Comfortable working both independently and as part of a team
- Experience providing IT support in a Microsoft/Windows environment
- Microsoft administration – especially Entra ID, inTune
- Experience troubleshooting and solving hardware and software issues
- Experience working in an education environment would be beneficial
Qualifications
- GCSE English and Maths
- Industry recognised IT qualifications (e.g. Microsoft exams CompTIA A+) would be beneficial
What inTEC Offers
- Competitive salary
- Pension contribution
- Ongoing training and certification support
- Opportunities for career progression
- Flexible and hybrid working arrangements
Why Join Us?
- Be part of a fast-growing, high-performing business
- Work on large-scale infrastructure and cloud transformation projects
- Opportunity to influence technical standards and delivery frameworks
- Clear investment in people, training, and career progression
Recruitment Process
inTEC is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We are committed to ensuring that all applicants are treated fairly throughout the recruitment process. If you require any reasonable adjustments during the recruitment process, please let us know and we’ll be happy to discuss how we can support you.
We want the best people to join our team.It’s important that you are yourself when we interview you, so we can see the best of you. We know interviews can be nerve-wracking and we will always put candidates at ease. Our interviews are a two-stage process. We always invite you to meet the team which you will be joining and have a look around our offices.
We also want YOU to ask US questions, so please come prepared with relevant questions. Good luck!
Our Values
Here at inTEC, we pride ourselves on our strong brand values which are reflected in the work our brilliant team does every day:
- We are curious.
- We are determined.
- We are open.
Our Community
Corporate Social Responsibility is very important to our business and our team. We consider it from three distinct perspectives:
- Community – helping people understand the role we play within the community and contributing our expertise to enhance the work of charities, sports clubs and volunteer groups;
- People – finding and developing great people throughout their inTEC journey;
- Environmental Management – managing our impact on the environment in a responsible and ethical manner.
Over the years, we’ve helped many charities, schools, universities, grassroots sports clubs and local organisations with free technology support, advice and training, corporate sponsorship and fundraising events.
Our Culture
Across all of our UK and Irish sites, we have a team of Culture Champions who are here to make inTEC a great place to work. The friendly team help to organise events including everything from Summer barbecues and Christmas parties to online quizzes and coffee ‘n’ cake mornings! We plan a 12-month calendar of fun events of which we hope you will really enjoy taking part. Here at inTEC, we know that a fully engaged team is a happier, stronger and more efficient team!
Next Steps
Please email your CV and covering letter or any queries you may have to our HR team via: recruitment@intecbusiness.co.uk
We’re grateful for every application we receive. However, due to the volume of interest in our vacancies, we may be unable to contact all applicants individually. If you haven’t heard from us within 21 days, please assume that your application has not been successful on this occasion.
