Background
Crowhurst Park is a 5-star holiday village set to the backdrop of the beautiful Sussex countryside, set 5 miles north of the Sussex coast at Hastings and just 2 miles from the site of the 1066 Battle of Hastings. The Park has been a premiere holiday destination in the South-East for over 70 years, offering luxury holiday home accommodation as well as their Manor House restaurant, bar and spa – with the Manor House itself tracing its history back to 1627.
Crowhurst Park maintain an excellent network of local suppliers and partners, and inTEC are proud that our St Leonards-on-Sea branch are a part of this.
Crowhurst Park requirements
Crowhurst Park required reliable, high-quality IT support to cover their day-to-day business operations, as well as the provision of telephony, networking and Wi-Fi for around 65 holiday lodges, the Leisure Club, Restaurant and Bar. In particular, the Park required a recent networking overhaul as well as connectivity for the redevelopment of certain areas of the site.
First steps
inTEC built a strong working relationship with key stakeholders at Crowhurst Park which has underpinned a thoroughly enjoyable and successful partnership built on dependable IT support.
In 2024, it was acknowledged that ageing networking infrastructure was beginning to undermine the performance of the Park’s IT, which is key to the management of their core operations. To address this, inTEC surveyed the site and proposed a comprehensive overhaul.
Our solutions
Our networking overhaul replaced all of the Park’s switches to cloud-managed switches with 10GB connections to the central infrastructure cabinet, located in the Manor House. Redevelopment within a number of areas of the site led to a need for enhanced connectivity, which we delivered through ethernet connections to each individual lodge, with a cloud-managed Wi-Fi Access Point within it. The whole Crowhurst Park network can now be remotely monitored, allowing for proactive management of faults and issues which may arise on the network.
inTEC have also upgraded a legacy telephony system to inTOUCH, our own innovative Unified Communications platform.
The outcome
Connectivity and telephony have both improved, and the networking infrastructure in place is now able to support all elements of the Park’s operations. The solutions provided directly addressed Crowhurst Park’s requirements, with each delivered seamlessly and continually supported by our remote teams.
“inTEC’s roll-out of their networking and telephony solutions has been seamless and they have provided us with exactly what we needed. They have helped provide us with the necessary IT, Phone and broadband services which are vital to the running of our business.” – Ben Simmons, Business Manager, Crowhurst Park