Job specification

Job title
Systems Administrator
Base location Manchester / Reigate
inTEC brand inTEC GROUP
Job type Hybrid
Hours per week
37.5
Annual leave 22
Annual salary
up to £38,000
Reports to Systems Manager (Group)

Hello we are inTEC

Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology.

We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service.

We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences.

Our clients enjoy technology services that blend the expertise and scale of a large organisation with the personal touch and sentiment of a family-run business.

Role profile

The Systems Administrator supports the organisation’s business transformation initiatives by managing and optimising IT systems, maintaining secure and stable environments, and ensuring data integrity across platforms. This role involves hands-on system configuration, troubleshooting, patch management, and user support, while coordinating with teams to drive efficient, technology-enabled business operations.

 

Day-to-day responsibilities

System Support

  • Assist in the day-to-day support, configuration and maintenance of internal system
  • Respond to user enquiries and provide support for system issues (Group Support)
  • Support implementation and management of cloud platforms (e.g., Microsoft 365, Azure AD, Intune).
  • Manage endpoint security and compliance policies through Intune or similar MDM solutions.
  • Identify opportunities to automate manual administrative processes.
  • Create and maintain dashboards for system health, performance metrics, or project KPIs.
  • Follow and enforce change control procedures to ensure safe and controlled system updates.

Systems & Infrastructure Management

  • Oversee system upgrades, patches, and deployment schedules to minimise downtime.
  • Manage user access, permissions, and security settings across systems.
  • Implement and monitor system backups, disaster recovery, and business continuity procedures.
  • Support migration or integration efforts between legacy systems and new platforms.
  • Optimise infrastructure performance and resource utilisation (servers, storage, and network components).

Documentation and Reporting

  • Document and analyse existing business processes, workflows, and data structures.
  • Generate reports and data analysis to support decision-making related to transformation initiatives.

Communication and Coordination

  • Assist in developing and implementing communication plans for the transformation.
  • Coordinate activities among different teams and departments involved in the transformation.

Project Management Support

  • Provide administrative support to Business Transformation Team.
  • Assist in scheduling meetings, planning sessions, and tracking project timelines.

Data Management

  • Manage and maintain data related to the transformation process.
  • Analyse data to identify trends, issues, and opportunities for improvement.

Department and company responsibilities

  • Work collaboratively with the rest of your team and the wider Group.
  • Submit weekly/monthly order reports.
  • Develop and maintain product and market knowledge with an eye to future trends and upcoming technologies.
  • Demonstrate ongoing commitment to personal development.
  • Execute the role in accordance with inTEC’s vision and values.

Personal attributes and experience

  • 3–5 years of experience in IT support, systems administration, or a related technical role.
  • Competent in Microsoft Windows environments and Microsoft 365 (Office 365) administration.
  • Hands-on experience managing system patching, updates, and backups to ensure secure and reliable operations.
  • Strong numerical and analytical skills with the ability to interpret and manage data effectively.
  • Experience with system configuration, troubleshooting, and basic scripting (e.g., PowerShell) is desirable.
  • System-specific training will be provided by inTEC.
  • Excellent communication skills and the ability to work collaboratively across teams.

Recruitment process

We want the best people to join our team.

It’s important that you are yourself when we interview you, so we can see the best of you. We know interviews can be nerve-wracking and we will always put candidates at ease.

Our interviews are a two-stage process. We always invite you to meet the team which you will be joining and have a look around our offices.

We also want YOU to ask US questions, so please come prepared with relevant questions.

Good luck!

Our values

Here at inTEC, we pride ourselves on our strong brand values which are reflected in the work our brilliant team does every day:

  • We are curious.
  • We are determined.
  • We are open.

Our community

Corporate Social Responsibility is very important to our business and our team. We consider it from three distinct perspectives:​

  • Community – helping people understand the role we play within the community and contributing our expertise to enhance the work of charities, sports clubs and volunteer groups;
  • People – finding and developing great people throughout their inTEC journey;
  • Environmental Management – managing our impact on the environment in a responsible and ethical manner.

Over the years, we’ve helped many charities, schools, universities, grassroots sports clubs and local organisations with free technology support, advice and training, corporate sponsorship and fundraising events.

Our culture

Across all of our UK and Irish sites, we have a team of Culture Champions who are here to make inTEC a great place to work. The friendly team help to organise events including everything from Summer barbecues and Christmas parties to online quizzes and coffee ‘n’ cake mornings! We plan a 12-month calendar of fun events of which we hope you will really enjoy taking part.

Here at inTEC, we know that a fully engaged team is a happier, stronger and more efficient team!

Next steps

Please email your CV and covering letter or any queries you may have to our Recruitment Team at: recruitment@intecbusiness.co.uk

Discover more about inTEC at weareintec.co.uk.