Learning and Development Manager | UK wide

Job Specification

Hello, we are inTEC

Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology.

We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service.

We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences.

Our clients enjoy technology services that blend the expertise and scale of a large organisation with the personal touch and sentiment of a family-run business.

Role Profile

• The Learning and Development Manager will be responsible for developing and implementing strategies to improve employee retention and capabilities. This role will drive the creation and execution of learning programs, manage training budgets, and oversee the inTEC Academy.

Day-To-Day Responsibilities

• Develop Learning Strategies: Create and execute learning strategies aligned with organisational goals to enhance employee engagement and retention.
• Design Training Programs: Develop e-learning courses, workshops, and other training initiatives to address skill gaps and ensure employees possess the necessary skills to meet evolving client needs.
• Evaluate Training Effectiveness: Assess the impact of training programs on employee performance and organisational success.
• Manage Budgets and Vendors: Oversee training budgets and manage relationships with external training providers.
• Structure Skills Inventory and Skills Matrix: Ensure a comprehensive understanding of the organisation’s capabilities and gaps to inform strategies and recruitment.
• InTEC Academy: Set up and run the company’s training academy, including monitoring and accreditations.
• Succession Planning: Implement succession planning across the group to ensure all roles have appropriate succession in place.
• Apprenticeship Programme: Develop and manage an effective apprenticeship programme in collaboration with training providers.

Qualifications & Experience

• Proven track record in developing and implementing L&D programs, preferably in an IT/technology/MSP background.
• Strong understanding of learning strategies, training program design, and evaluation methods.
• Excellent project management skills with the ability to manage budgets and vendor relationships.
• Experience in setting up and running training academies and implementing succession planning.
• Strong interpersonal and communication skills.

Recruitment Process

We want the best people to join our team.

It’s important that you are yourself when we interview you, so we can see the best of you. We know interviews can be nerve-wracking and we will always put candidates at ease.

Our interviews are a two-stage process. We always invite you to meet the team which you will be joining and have a look around our offices.

We also want YOU to ask US questions, so please come prepared with relevant questions.

Good luck!

Our Values

Here at inTEC, we pride ourselves on our strong brand values which are reflected in the work our brilliant team does every day:

• We are curious.
• We are determined.
• We are open.

Our Community

Corporate Social Responsibility is very important to our business and our team. We consider it from three distinct perspectives:​

• Community – helping people understand the role we play within the community and contributing our expertise to enhance the work of charities, sports clubs and volunteer groups;
• People – finding and developing great people throughout their inTEC journey;
• Environmental Management – managing our impact on the environment in a responsible and ethical manner.

Over the years, we’ve helped many charities, schools, universities, grassroots sports clubs and local organisations with free technology support, advice and training, corporate sponsorship and fundraising events.

Our Culture

Across all of our UK and Irish sites, we have a team of Culture Champions who are here to make inTEC a great place to work. The friendly team help to organise events including everything from Summer barbecues and Christmas parties to online quizzes and coffee ‘n’ cake mornings! We plan a 12-month calendar of fun events of which we hope you will really enjoy taking part.

Here at inTEC, we know that a fully engaged team is a happier, stronger and more efficient team!​

Next Steps

Please email your CV and covering letter or any queries you may have to our Recruitment Team at: recruitment@intecbusiness.co.uk.

Discover more about inTEC at weareintec.co.uk.